I am so sick and tired of waiting and waiting trying to get through the automated phone system that at&t has that only understands broken english and when you finally get through you are told that the offices are closed to call back!!!!! When a company has grown too large to care about the people who are financing their operation then it is time to take them out. Get rid of AT&T and go with the mom and pop companies who still answer the phone and if you have a problem the rectify it then no schedule a service tech between 8 am to 5 pm and you must be there or soooo sad! These mega companies have gotten sooo large along with the salaries of the people who run them that they have forgotten where all of this MONEY comes from. People like me who are FED UP and PISSED OFF!!! In my opinion they can go to hell!!