Re: Subway Refused Coupon Substitution
by Marty5223 - Posted Mon September 29, 2008 @ 6:25 PM
I have mixed feeling on this one. Do you know for a fact that the cost of bread and the cost of a wrap are ths aame.
I do know Subway bakes it own bread. Not sure they create their own wraps.
It could really just be a cost factor. I feel cetain if they wanted you using it for a wrap they would of said wrap on the coupon.
You know now they are offering only certain sandwiches at a certain sale price now.
A few months ago it was any sandiwch. If I think the way you do I would think I should be able to sub any sandwich for the sale price.
Coupons are a benefit most of the time for select products and sizes. Most of the time they are draw to get you in the door.
I buy dog food using coupons all the time. Almost every visit a different size bag of the product I use is on sale. I know if I wait the following week or two my size will be on sale. That is a decision I have to make. I don't expect the store to just give me the sale price or allow the coupon on the size I want.
If the coupon doesn't allow or state the product I am buying I assume I can't use it for something else.
Doesn't hurt to ask...but if they say no. Then I have to respect that answer.
I do think they should of responded. I am guessing the letter was sent to the franchise owner and he might of even been the manager that told you no that day.