When my daughter was 3, she was playing on a McDonald's play place. She went up in one of the compartments and was blocked in by a much larger child. Was that child physically hurting her? No. Was she perceived as a threat by my daughter? Certainly. All she knew was that she was being prevented from leaving the play place and she was terrified! I had to go up and rescue her even though the girl left and she could have gotten down herself.

I have to agree with a previous poster that said that the manager appeared to know that the child was older than the posted age. I would have to guess that since he was aware of her mental state, he knew that she was too old for the play place but decided against intervening.

I don't think that's right. Hopefully management will receive this letter and speak with the mother about taking her daughter to a more age appropriate setting. There are outdoor parks that are better equipped for larger children.