Re: Rude Announcement at Michaels
by Cherry O. - Posted Sun November 23, 2008 @ 6:44 PM
Umm, where I used to work, a "floor check" meant to go around and make sure that the shelves were in order and suitable for the overnight or morning stock crew to work with. . . make sure stock is in reasonable order, nobody has strewn things all over the floor, and no "accidents" have occurred and gone unnoticed and unreported. If the stock crew has to clean before they can start, they can't as effectively provide you, the consumer, with well-stocked shelves.
A "floor count" or "head count" might mean to see how many customers are left in the store, but it wouldn't be announced publicly, and it would just be to keep us all on the same page and give us an idea of what our current priorities should be. For instance, if there is one customer left in the store, then most registers can be closed, drawers counted, etc, and we can focus more on neatness. If nine groups of customers are left, registers should be left open, backup cashiers should possibly be called, and floor employees might want to start asking people if they need help finding anything.
In short, a "floor check" is not necessarily all about you.