HOME SHARED LETTERS RATINGS MY PLANET COMMUNITIES MISSION SIGN UP!
Shared Letters

Join and browse our exclusive open discussion forums and talk about whatever you like.

Channels
» The Suggestion Box
» Company Responses
» PFB Feedback Line
» Consumer Podcasts
» Mommy Talk & Daddy Dialogue ™
» Shared Letters


PlanetFeedback Comments are subject to strict terms and conditions. We reserve the right to deny site membership privileges to any individuals acting inappropriately.
Re: Jameson Inns Refused to Return Forgotten Items
by Just Jeffrey - Posted Mon January 5, 2009 @ 10:08 AM

As someone that once forgot something at a Jameson (actually, it was my wife), I can share my own experience.

When we got to our destination, we called the front desk. They said that they didn't know if the item was found, but would check. I was put on hold for about 15 minutes. The person came back on and said "yes, we have it." I asked if they could mail it to me, at my destination.

"Uh , no, we can't mail out things from here," she said. I asked, "You don't have mail pickup?"

"We do have mail pickup, but I can't put this in a box and use Jameson's postage to mail it."

"What are my choices?"

"We'll hold it here for you for a few days, if you want to pick it up."

"What if I give you a FedEx account number? Will you send it?"

"I can't box it up. If you send someone here with a box, whatever."

So, I called FedEx and explained the situation. They said that their driver would have a box on his truck and would take care of it.

Sure enough, my package arrived the next day. No thanks to Jameson, but thanks to FedEx.

P.S. This wasn't Lenoir, but was another NC location.

Subject:
Message:




Home | Shared Letters | Ratings | Login | Communities | Categories | RSS | Contact Us | Terms & Conditions | Privacy Policy | FAQ
Copyright 2009 © All Rights Reserved PlanetFeedback.com | Web by Cicada