Re: PFB Investigates - David's Bridal's Missing Customer Service
by Final Score: Boys-3, Girls-1 - Posted Tue February 24, 2009 @ 5:31 PM
I was 21 when I got married. Apparently that means I didn't have money to spend on my wedding. David's totally gave me the shaft when I went in the first time to look for a dress. They sized me (not a big person), and told me I would wear a size 11, because wedding dresses run small. Then I was just pointed in the direction of the size 11 dresses and when I found ones to try on, they pointed me in the direction of the fitting rooms. I ended up finding a modest spaghetti strap dress with no train, perfect for our wedding in Jamaica. No thanks to the consultant.
Fast forward about two months. We decided to cancel our destination wedding and bump up the date and have a small, local, winter wedding. I went to David's Bridal with my MIL and son in tow, and asked for the 11s. The woman SNORTED at me, looked me up and down, and said "The FOURTEENS are over there."
Not to mention I had lost weight in those two months. I told her the dress I bought two months previous when I was 15 lbs. heavier was an 11, and no thanks, I would buy a dress elsewhere.
I found a very nice little shop owned by a sweet old Italian woman named Tina who customized me the most beautiful dress and called me "my little bride!" every time I came in. Size 8, thank you very much. I wanted so badly to send a copy of the $1000 receipt to David's to show them what they missed out on for being a bunch of jerks.