Re: Deplorable Customer Service from Frederick's of Hollywood
by Nate. - Posted Thu March 5, 2009 @ 4:57 PM
$60 sounds extremely inexpensive... I have shoes that cost more than that.
I think that since you were outside of the return window, their offer was very generous. I can see you not going back if you were not satisfied, but I feel that a 50% refund is appropriate because they have no way of knowing how much you used them.