I haven't said much on this letter, mostly just a bunch of "I agree" comments in response to people who had similar opinions as mine.

But this driver's behavior was so out of line, I truly think he should be fired. If a service employee I had never met--a complete stranger--had asked me for my phone number, I'd be at a minimum annoyed, likely worse.

And to even make a drug reference while on the clock, to a customer no less, is just stupid. I question this driver's ability to make decent judgment calls and decisions if he thinks the way he talked to the OP is acceptable.

Fire his sorry butt and let someone who can behave appropriately on the job have it. I bet there are 100 guys at that local UPS warehouse just chomping at the bit to get a driver position.