I sympathize with your lack of good service; no one should be forced to speak up for themselves on a cruise. It's supposed to be a relaxing, fun vacation, not an assertiveness training course! Part of the problem may be that, with so many older customers, a young one appears even younger than she is. Yeah, speaking up when you wanted something would have worked, but it's the pits to have to do it all the time on board. I don't blame you at all for feeling dissed, as the crew should have gotten to know you and made you feel valued. This is one case where the cruise line needs to give you something nice to make up for ruining your experience.