Re: Seagate's Warranty is a Scam!
by Rob P. - Posted Fri April 24, 2009 @ 1:31 PM
It is unfortunate that your drive failed, However no industry in the US that I am aware of covers any incidental damage such as loss of data or any loss which occurs from the failure of their product, I am a computer technician and had my billing computers hard drive crash and fail last week (Also under Warranty), although I know better, I had not backed it up since Feb Because I was too busy, so have to make time to recreate all my Bills, Estimates, Etc. for the last 3 Months, luckily I have paper copies. Seagate makes the best drives in the business in my opinion and I sell and install hundreds every year. Does your drive read at all? When you say froze up it wont spin? if it is indeed frozen you may be able to carefully take it apart and replace the bearings, and then retrieve your data. This will void your warranty for sure though. you may also be able to use a data recovery program on it, if there is any functionality at all. Data recovery is a very labor intensive process, where the drive is disassembled in a clean room and the platters or discs are put into another drive and the data is then transferred to a good drive. it takes many hours. People Back Up Your Data!