I really, really, HATE COX with a PASSION. I've had cox for 4 years now, and I really never had problems with them til' we moved to our new house in 2007. Ever since then I've had every problem imaginable.
I have no other choice but to use them as my provider because there really isn't anyone else in my area that I can use.
I have the phone, internet and cable with them.
I work from home so I have to have the internet in order to work, and it's constantly cutting off on me, and when I call them to tell them that it just went off they always make me do the same stupid thing, to reset it, and when I ask for a credit, they insult me by telling me they'll credit me like $1.00 or $2.00.
When I tell them that I work from home and that I'm unable to work and I'm losing pay because of it, they tell me I should purchase their business package. Stupid money hungry IDIOTS.

My cable is a piece of CRAP. I've had problems with my cable for about 3 months now, and I always call it in and they do the same thing, reset the cable box, and tell me it should be working. They sent a technician out already that came and looked at the box and went and fixed something out back with the wiring on the poles, but I'm still having the same issues. The channels skip, they go in and out, and then some channels just say Temporarily Off Air.
WHAT IN THE HECK!!!!

My phone just decides to die out when it wants to, I can be in the middle of a conversation and it will just die, no dial tone or anything, which is also a great risk , because I'm not able to dial our or anything, what if I needed 911 services? The phone guy came out and decided to cut 2 of the phone lines, so that only leaves us with 1, and we can only use 1 jack in the house now. He said I would have to buy those phones that has 1 main unit and 3 others that I can plug in an outlet..Excuse me, why do I have to spend more money, because they have crappy services.

When I talk to representatives both billing and technical they always want to bring out my billing issues, like when I was late on a payment, and I always tell them I don't give a damn, because I know I was late, but that doesn't mean I should get crappy services, because I was late on a payment.

They said they only give 1 extension every 12 months which is BULL CRAP. I pay $185.00 for CRAPPY SERVICES, and it's never their fault that their piece of crap equipment isn't working.

Their commercial says, they are a "Friend" in the digital age. Oh gosh please, they are the ENEMY in the digital age. Their on demand moves are now $4.99 and I believe you can only watch it for 24hrs, that means you would have to watch the movie over and over and over again. You can just go to those redbox movie rentals and rent a movie for $1.00 or rent it from the movie store, and pay a cheaper price.

COX is HORRIBLE, and IF ANY OF YOU ARE LOOKING TO INSTALL SERVICES WITH THEM, PLEASE, SHOP AROUND FIRST, BECAUSE COX TRULY SUCKS..