yes it will be !!!! i just had a very similar situation happen to me . then they also probably forgot to tellyou that you have 1 week to redeem your pizza !! and when i called to redeem my "credit" was lost . so they said sorry no recollection so no pizza .... then hung up on me !!!! called back the manager refused to give me his name or store number fir me to contact corporate offices . hung up on me again . i waited half and hour , had my girlfriend call and ask to speak to a manager and when he picked up he said this is manager bruce pickerington . then i said to him i have your name now wghat is your store number , he said lookit up online , i said i dont h ave a computer right now , his response :" well guess you cant have it then and hung up on me once again !!!! Hungry Howies will lose a lot of business behind this bruce guy and this incident ... my cousin works for the dispatch so this will be brought to light and reported upon , and my family also has used them for parties and events but will no longer do so !!!