1. L.L. Bean.---I have been ordering/returning/exchanging from them for years. Even before internet, I would phone in an order and the reps were awesome! I use their credit card and get free shipping and free return shipping. They never refuse a return. Mr. Bean would be so proud!

2. Lands' End----enough people have posted about them. I agree.

3. Amazon.com---easy to use website and I like the marketplace where you can buy slightly used books for next to nothing! I bought my son a copy of the Polar Express for $1.49 plus 3.99 shipping. A hardcover book that was brand new for a little more than 5 dollars. I bought a few cookbooks that way too and have nothing but great things to say. One downside is that any returns are not free but I only had to return 1 thing in the last 10 or so years I have been ordering from them. My parents order something from there once a week, I swear!

4. Shoebuy.com---I have not ordered from here in a while but I love their free shipping both ways policy. Ordering shoes without trying them on is a gamble so I like how they let you return/exchange without any extra postage. They usually have some promotional code you can get 10 dollars off any purchase.