HOME SHARED LETTERS RATINGS MY PLANET COMMUNITIES MISSION SIGN UP!
Shared Letters

Join and browse our exclusive open discussion forums and talk about whatever you like.

Channels
» The Suggestion Box
» Company Responses
» PFB Feedback Line
» Consumer Podcasts
» Mommy Talk & Daddy Dialogue ™
» Shared Letters


PlanetFeedback Comments are subject to strict terms and conditions. We reserve the right to deny site membership privileges to any individuals acting inappropriately.
Re: American Express Lowered My Credit Limit Following Payment
by DanielleBecker - Posted Fri July 17, 2009 @ 2:39 PM

If only I had known about this sooner. I am supposed to photograph a close friend's wedding in Boston on August 1st. I decided to pay down my American Express so I could buy the airfare and use some of the credit for my week-long trip. The sad result of this policy Amex is implementing: I bought the airplane ticket, the credit line was reduced, and now I have no way of paying for my hotel accomodation or meals while there. The backlash: I called JetBlue to discuss a refund on a non-refundable ticket. The rest is history. Now I have a $1236 JetBlue credit for the tickets that were going to get my family to our delightful annual vacation in Boston, and no trip to Boston. Obviously, I had to call my friend and let her know what was going on. This is more than disappointing. I have been an Amex card holder since the 1990s and for my credit line to be lowered thousands of dollars without warning or notice of any kind was a huge slap in the face. Needless to say, anytime I'm standing at a register with a moment to spare (the people in line must thing I'm crazy), I turn around and ask the person behind me if they use an Amex card so I can tell them what happenend to me. Then I refer them to the Internet to read up and make sure they are choosing their creditors wisely. Surely this is going to end up in a class-action suit. What if I had a dying family member I needed to get to or, worse yet, those funds were something I really needed for my children's purposes? Nevermind our credit scores; I can think of a number of scenarios where having a long-time-available credit limit adjusted by several thousand dollars could have life-altering consequences. I'm sorry for whoever that happens to...

Subject:
Message:




Home | Shared Letters | Ratings | Login | Communities | Categories | RSS | Contact Us | Terms & Conditions | Privacy Policy | FAQ
Copyright 2009 © All Rights Reserved PlanetFeedback.com | Web by Cicada