Re: Artificially lowering drive-thru times?
by bubbamurphy - Posted Tue November 3, 2009 @ 6:57 AM
First of all I waited until 10:56 not 11:56... that was a typo, sorry.
Second of all, there were 0 cars behind me from start to finish.
Third of all, and most importantly, The second I pull up and get off the clock, is the exact same second that the staff doesn't care how fast my order is prepared. They already earned their 30 sec. drive-thru time. Why would they care if some customer has to wait?
Also, I never started an argument. I simply was inquiring about their procedure. The employee was the one who determined it was an argument.