one time i cooked a box of the velveeta shells and cheese. i don't know what on earth was wrong with them, but they came out sooo weird. it was nothing i did...they just weren't right.

i called the number on the box and told them about it and they sent me two coupons for free boxes of the macaroni. all i had to do was read off the code on the box.

i bet if you call the number on the package they will do the same.