Re: "English" phone prompt on automated service calls
by Michelle O. - Posted Sun November 15, 2009 @ 10:13 PM
I actually wish more automated systems gave me the option to push 1 for english. It is simply a fact of life that there is a business need to offer services in spanish as well. It doesn't bother me, but since that isn't the option I need, I wish I could just hit my numer and avoid listening to the instructions for the spanish options, spoken in spanish - which I don't understand.
If you want to discuss your service needs, you are kind of cutting off your nose to spite your face, aren't you?