Re: "English" phone prompt on automated service calls
by Nate. - Posted Mon November 16, 2009 @ 2:16 PM
I don't see the point. I understand the whole argument behind the "Why should I have to press one for English" argument, but I also understand that they are trying to appeal to their customers by offering a choice of languages. Not every Spanish speaker is a "visitor", I'm sure many of their customers are natural born by legal parents, or even naturalized citizens. If you were born in the US, but were raised by Spanish speaking parents, how is that their problem?