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AFTER he had already paid for and received his order? Why do you say this "keeps happening"? Do you have knowledge of a pattern rudeness, incorrect orders, employees not being thankful to or respectful or supportive of military personnel? What exactly has this employee done that warrants her being fired?
SHARED LETTERS RATINGS MY PLANET COMMUNITIES MISSION SIGN UP! 
SHARED LETTERS RATINGS MY PLANET COMMUNITIES MISSION SIGN UP! 