Yeah, Sprint Couldn't Care Less... LEAVE WITHOUT AN ETF!
by Russell S. - Posted Thu January 14, 2010 @ 11:54 PM
So I called Sprint Executive Relations (1-866-727-0665) and asked to speak with someone. The woman really couldn't have cared less; so she put her manager on, and he couldn't have cared less. I explained that I had already been with Sprint, blah, blah and the woman said she would resubmit my info to see if they could remove the spending limit. She Didn't bother calling back and I still haven't heard from her. I called Sprint Customer Care, and the woman there said there were no changes to my account. So I'm guessing nothing will happen. I did find out that it takes Sprint UP TO 3 MONTHS To Add the Auto-Pay; So your going to get charged $4.99 per-month no matter what!
The Care reps I have spoken to seem annoyed when I mention anything about the $4.99 fee; because they are being blasted my other customers for this! The Executive Relations woman slipped up and told me people were already posting negative reviews and leaving the company. That I could leave without paying an Early Termination Fee. I'm still not sure what I want to do yet, but I honestly think customers need to leave in drovers; causing Sprint to repeal this STUPID fee! Will it happen? Maybe. Good thing I don't own stock in Sprint!!!
Do You Want To Know (HOW) To Lose A Million Customers Per-Month? Add A Spending Limit To Their Accounts; Even Though Their Credit Is Perfect. Charge Them A BULL **** Spending Limit Fee And Say The Fee Will Be Waved If You Activate An Auto-Pay Service. BUT! Wait Up To 3 MONTHS Before You Actually Activate The Service Onto The Customers Account. All While Still Charging Them A Fee That You Always Planned On Forcing On Them Anyways! NICE PLAN SPRINT! Way To Throw Away All Of The Positive Work You Had Done For The Past Year!!! In A Crowded Wireless Market, Which Carrier Fails? GUESS!!