Re: Awful Service at Trader Joe's
by BigShot - Posted Fri April 2, 2010 @ 12:13 AM
I am a cashier for a major retailer and there is something you need to understand: we can NEVER win. We are careful to bag like items together, we get somebody who complains about getting too many bags. We are friendly and talk to the customers, they are rude and tell us they're in a hurry. We do as you ask and just scan your stuff, somebody says we're not friendly. Cashiers work very hard for not very much money. I don't know what you do for a living, but considering how pressed for time you were I'm guessing you have an important job. I'm also guessing that at some point in your life you've worked a job (be it cashier fast food, whatever) where you've had to deal with the public like cashiers do. Remember what that was like. Yes, you have some valid complaints. The manager should have gotten it right the first time. But it's situations like this that make service industry people so notoriously grumpy on a daily basis. And if you're that pressed for time on your lunch break, you might consider brown-bagging it next time. I only get 30 minutes for my lunch break, so I take a lunch with me. Anyways, sorry to unload but this letter just struck a nerve.......