Re: Kmart's Mistake
by Kalphoenix - Posted Sun April 25, 2010 @ 12:31 AM
This is one of those cases where a business REALLY needs to get on the ball or will turn a bad mistake into a terrible situation, considering the mistake was completely their fault.
This is a situation where the store should have bent over backwards ASAP to get the situation rectified as speedily as possible, even if it meant the cash had to come out of the store's safe funds until they could get reimbursed by their corporate office.
7-10 days for THEIR mistake? Unacceptable.
Please let us know how this plays out.