Re: TXU Sucks!!!
by marywa1234 - Posted Sat May 1, 2010 @ 3:26 PM
TXU Sucks so much! We moved in from out of state last year and signed up with TXU. We paid the initial connection fee and gave them the correct address. 8 months later they decide to send us our first bill for over $1,000. 8 MONTHS LATER!!! OVER $1,000!!! They insisted the whole amount was due in 11 days. When we called them they said they had had a "printing problem" and would put us on a payment plan. a printing problem is when you run out of ink and you have to run to office depot to get new ink. a printing problem IS NOT when you don't send someone a bill for 8 months and then demand immediate payment. We are still fighting this whole thing months and months later. they continue to put us on payment plans and then before sending us even one bill they send us a disconnection notice. what a bunch of crooks! we are moving in a month and we are definitely switching companies! I hate TXU and I will be telling everyone I possibly can how terrible they are! No one should have to go through what we have been going through. we can't afford the mistakes TXU keeps making!