Re: Please help me return defective laptop, Office Depot
by t n. - Posted Tue July 27, 2010 @ 1:27 AM
This is not an unusual policy. Just take the exchange for the same product. The problem is that some people buy a replica laptop of an older one that they have at home and then return the old one for a refund. That's why most companies only do defective exchanges. You're getting a laptop so just chill.