sears has gone downhill lately they have survey that supposedly makes you eligable for a $4000 gift card after several attempts to log on i gave up after messages that made no sense .ispent 20 minutes at the paramus store waiting for someone to work the only register in the electronics dept.when the line grew i went to find a manager the only peson i found was a young lady speaking on the phone in a forign language after standing there for a while she said she would send someone over sears paramus has some seriuos managment problems