Re: How continental ruined my Christmas
by Harleycat - Posted Thu December 23, 2010 @ 12:40 AM
Calls may be recorded..it is never said that all calls are recorded.
This may be a situation that what was said was totally misunderstood. I don't know, I was not on the call but it was you who missed the flight.
The time of year has nothing to do with it, this is how the airlines work. I hope they can come to a solution that is mutually agreeable.