"It is not her fault that she needs service,"
by MA Cunningham - Posted Wed March 2, 2011 @ 12:40 PM
. . . and it's not their fault they can't accommodate her needs.
They can't consider the POSSIBILITY that something MIGHT happen while she's waiting for service an emergency.
The beauty of the un-monopolizing of telephone service means that you have OPTIONS now. Look into other locally available carriers.
& unfortunately, those options include cellular phones. Your MIL may be opposed to such an idea, but the fact is that any wireless carrier could have her live in under an hour with a new phone and service and resolve the 5 day wait.