Re: PFB Investigates - David's Bridal's Missing Customer Service
by Cindy C. - Posted Wed July 20, 2011 @ 12:03 AM
Boy can I relate. My name is Cindy Curtis My daughter just quit david's bridal. Managers in the Spokane Wa store frequently used the "F" word and spoke badly about customers and employees. If you did not workthat day you were on the menu. I will attach a copy of her letter of resignation. Can't we do something to warn prople about david's bridal? My email address is firstname.lastname@example.org Here is her letter:
To Management at Davidís Bridal,
I regret to inform you, that I am resigning my position as Wedding Consultant at Davidís Bridal.
I need to inform you that a family friend was in the store, at my recommendation to look at accessories for a special occasion. She and her cousin overheard someone talking in a very disrespectful and negative manner towards me. She does not know who the person was, because as soon as she heard it she left the store and called me. I am very hurt and disturbed by this, as I have heard many complaints about customers being talked about as well as other staff members when they are not there. My parents and family members are very upset that a business would conduct themselves in such a manner, my parents donít want me working in this type of environment.
I really loved my job, and was really passionate about it, but I cant come back to work for a place where I know Iím not appreciated or respected by my supervisors. Even though I loved my job, I found it extremely stressful having to try to pressure a brides into purchasing when I know I would hate it if it was done to me. Some of these brides have limited budgets and I was just not comfortable shoving it down their throat. This should be a wonderful experience for the consultant as well as bride, but when there is so much pressure on selling its hard to enjoy each and every experience.
I can work in stressful environments, but I cant work in that environment when I know Iím being disrespected. All of my dresses have been steamed and cleaned, and all my shoes have been dyed.
This resignation is effective immediately.
Please mail my check to the above address.