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Re: Stuck with Broken Bracelet, Worsened by Rude Kay Jewelers Employees
by Harleycat - Posted Thu February 16, 2012 @ 7:22 PM

I think they did offer you a reasonable solution which is to send it in for repair and see if it is now deemed unrepairable. I purchased a number of items at Kay in 2002 for my bridal party and they are all still in good shape.

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