Caught in the act of being a company and guest asset
by Bill R. - Posted Mon February 20, 2012 @ 3:15 PM
This is great feedback.
In addition to your letter via PFB.com I recommend that you send a hard copy to the hotel to the attention of the hotel general manager asking that your feedback be shared with Sandy C. and a copy of your letter be placed in her Personnel jacket.
Again, great feedback.