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Caught in the act of being a company and guest asset
by Bill R. - Posted Mon February 20, 2012 @ 3:15 PM

Laurie R.,

This is great feedback.

In addition to your letter via PFB.com I recommend that you send a hard copy to the hotel to the attention of the hotel general manager asking that your feedback be shared with Sandy C. and a copy of your letter be placed in her Personnel jacket.

Again, great feedback.

BillR.

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