Re: Want to join class action law suit against T Mobile? Rip offs?
by Kristen H. - Posted Tue February 21, 2012 @ 11:42 PM
Yes I want to be in this too. I was a tmobile customer for 3 1/2 years and i was having problems getting signals, making calls, and dropped calls. I did two service request where they check to see whats wrong in your area. Well the techs told me to upgrade my sim cards. we did that and the service was shitty for 3 months. With in that three months i did another service request and i called in 5 days later. The tech told me that they found that they dropped a tower in my area and thats why i didnt have good service and they is no plans on fixing my tower. The tech said i was a faithful customer and they breached contract because of failure to provide service in my area. He said i can closed my account and not have to pay $200.00 for each four lines. Now they are saying i have to pay and even when i told them what their tech said they said we dont have prof that our tech said that to you and you still have to pay I sent an email to the BBB and tmobile keeps sending a form letter back and not even reading my issue. when i call in to tmobile they tell me thats its my problem and i have to pay and theres nothing they can do about it. Then why tell your customers that you can end your contract because its our fault and you wont be billed and then you do. They are big fucking liars.