To me an online argument outside of work is NO DIFFERENT than say....


if I was walking down the road and someone recognized me from work and proceeded to yell at me or argue about their computer service.


Why should I - or anyone else - have to be a servant to a customer like that when we're off the clock? I mean no I wouldn't swear at the person (cos i'm trying to curb my potty mouth) but... I wouldn't listen to them either.

So should I be punished for not being subservient? Are all employees punching bags any time a customer wants to fight with them - even if the employee is nowhere near the job?


I mean to me, that's bordering on firing someone for not doing their job while off the clock. And may carry legal issues a company doesn't want to even consider touching.



So for me at least... I'll be polite to customers I see outside of work. But I sure as hell won't be their punching bag.