by Nate. - Posted Mon May 7, 2012 @ 8:33 PM
If you've been staying there for 30 years, and have now had one bad experience, I would say write if off as a bad location and move on. Many are corporate owned, but many are also franchised. If the location is independently owned and operated, they will get a hefty monetary penalty because you called corporate, but there is not much more they can do.