Either from the other gentleman or Shutterfly?

And it isn't meant to be disrespectful, but it would likely cost more for them to pay to have it returned and re-shipped than it would to just re-create it and send a new one. Esp. when it isn't clear WHOSE fault it is that the book was misdirected, why would they go with the course of greatest cost if they have another option?

So long as you got it at the end of the day, there is no need to be "upset and shaking" over it.