So, a day or so ago I found myself spouting off with a sort of sarcastic "Gold Standard Drive Thru" behavior suggestion. I was, of course, being mostly facetious, but it occurs to me that a non-angry version may be helpful. And it needn't be limited to drive thru service.

So,here's what I was wondering:

What if there were a sort of "consumer school" area of PFB? Participant submitted tips for how to patronize different types of businesses and get the best results or at least avoid some disasters would be a welcome thing to some. Also, tips on how to complain effectively when things go wrong might be good too, and might help avoid some of those letters where someone has a valid complaint but they are asking for way too much.

Any ideas? Anyone? Bueller?