I am sorry to hear about your misfortune with Pantene, because I use the products and find it to be very good. Yes, there is some tangling of the hair, after shampooing But by using a extra wide tooth comb and properly knowing how to comb out your hair I really didn't have a problem. I check with my beautician and she went through the steps on how I should wash and conditions my hair. She even compliments me when I go every 6 weeks for my perm touch-up. I now use the breakage defense and it is fabulous. I learn to pray before I do any and everything and the Lord grants me favor.
Be Bless
carlinda@aol.com