STOP!!! STEP AWAY FROM THE COMPUTER!!! Do not...and I repeat...DO NOT...do business with David's Bridal!!!!!

If you want to save yourself a LOT of time and money and hassle find some other place to buy what you need for your wedding.

I have heard NOTHING but bad things about David's Bridal. Yes they have pretty commericals but its a whole other story once you are dealing with them. And it isnt a local issue. The stories come from all over the map.

I was a floral designer for 14 years. So besides the internet I heard a lot of horror stories about them just from my line of work.

DONT DO IT!

That being said...I dont understand why you said they REFUSE to deliver. Just because it hasnt shown up yet doesnt mean it wont.

I ordered a shirt from an online company once. It was supposed to be here in two weeks. More than a month later it hadnt shown. I didnt think it was such a big deal because it is a small company and they are technically a book company and they had just had a new and very popular book come out. So I knew they were busy and probably overwhelmed at the time. After a month I finally sent them an email asking if they had sent it yet because I hadnt received it and if they hadnt when it might be coming. They were more upset about it than I was. They had sent it a few days after I ordered it and it obviously got lost in the mail. They were very apologetic and they sent another right away. I had it in a few days. Now..I understand this isnt exactly what your letter is about but my point is...just because you didnt get it...doesnt mean they didnt send it or that they wont.