I don't understand why they charge you for a catalog that's free. Also, I used to work for the company, and unfortunately, the complaints are true. You might get lucky ang get someone who is professional, such as myself, but that's rare. You truly don't know what goes on, on the inside, until you work for the company.

I am a Certified Wedding Specialist and could not! refer anyone to David's Bridal. WIth David's Bridal, it's not just about the service, it's about the quality of the product also. For those who have experienced no problems, consider yourself luckky. For others, as a Consultant, I can only apologize. For those thinking of purchasing your gown from any David's Bridal, do your research first. Your wedding is the most important time of your life. Why risk it.

As for your catalog, contact the corporate office and file a complaint. But to end the confusion, I would file a complaint with your bank, or credit card company. You can't be charged for something you didn't receive. Your credit card company will go after David's Bridal.

Also, from being on the inside, it is true, David's Bridal is known for having a very poor customer service rating. And poor ratings for resolving the issues.

newarrivalsvcs@mail.com