Re: Ikea, products OK, customer service straight from HELL
by A Nicer Amanda - Posted Sat September 16, 2006 @ 9:43 AM
"You jackasses better damn well give up charging anybody late fees, when you refuse a payment on account at your normal place of business......"
You later say you went back and deleted half the letter. Can I ask why you didn't feel the need to change that? Just wondering. I can tell you are angry, but I felt you did very well except that one line...