To everyone that is going to purchase a wedding gown or any other formal wear, STAY AWAY FROM DAVIDS BRIDAL! I purchased my wedding gown and flower girl gown from a Davids Bridal and have nothing but problems. I picked up my gown, purchased a bag for $10.00 to keep it in. I opened the bag at home, not at the store which was a big mistake, just to find that the dress was not in good condition. I called them up right of way and the woman who answered the phone was apologetic and assured me there would be no problems when I get a chance to exchange it. She assured me that she documented our conversation in the computer to avoid any problems. I ordered my flower girl dress. When it finally came in, I brought it home, just to find a stain on it. Now I am getting aggravated. I called and they assured me that there would be no problem getting a new one. I bring that dress in and the manager accused me of getting an orange stain on the dress that looked like a foundation stain, which I dont where makeup. She was very nasty and ordered me a new dress. I brought my dress back just to get the nice manager. She apologized for all of my problems and said she would order me a new dress. I told her that my wedding is coming up to soon to order a new dress and that I would take a dress of the rack that was in good condition. She said no, I will order you a new dress and it will come the first week of October. Mind you, My wedding is October 22, 2006. I expressed my concern about having enough time for the alterations. Again, I was assured we would have plenty of time to get everything done. Well my dress came in today and they called me. I had them transfer me to alterations. I explained the situation with the alteration manager. She was very rude. You have to come in this Monday, no exceptions. I wanted to come in on October 1 ,2006 because I work and my flower girl is in school on weekdays. She said there was absolutely no way she could alter my dress in that little amount of time and the manager would have never told me that she could. So now I have to find someone else to alter my gown and my flower girl gown. When I searched there website for contacting there home office, there is no phone number and no email address. They probably have too many problems to deal with and dont care to hear about them. So avoid headaches and go somewhere that cares about customer service!!!!