This is a legitimate complaint, however...
by Tina N - Posted Mon November 13, 2006 @ 8:06 AM
Complaining to the corporation won't do any good. Go back to the store and look around for something that identifies who owns the franchise. That is who will take care of business for you.
I hope you get hold of the franchise owner and give him the down the road. Copy this letter and show it to him.