Please don't get mad, but something seems odd with this letter to me. First of all, at the Wendy's I go to, the fries are ALWAYS on top. If not, they get smashed, that and most people go for the fries first. That and the bags are ALWAYS packed. You were on your way home, yet you had to have the spoon. Were there none at home?

She might have had harrassing phone calls and not wated to give her name. They are not required by law to give that information out.

It is also possable she was not the one that took your order and did not know what is was that you ordered. You don't know if something was wrong in the back, or if there was and employ that was a "no-show". She might have been busy tring to fix something or trying to find someone to come in before it got busy.

It is also possable there was a rash of people scaming them and she, mistakenly, thought you were too. I am NOT saying that you were. Please don't think that. There are MANY sides to the same story. Also, it is possale she was not as rude as you thought. Perception (sp?) is different in every case and every person.

I know I am going to get some flack for this, but I just wanted to give my feedback on what COULD have happened.

I do hope Wendy's gets in touch with you and gets this sorted out.