Re: Target customer service does not exsist
by SiouxFan - Posted Fri December 15, 2006 @ 3:03 PM
It's not that they didn't want to help, it's that they couldn't. The computer system is set up to only allow returns within 90 days, and only 2 no-receipt returns per person per year. No one in the store has any way of overriding it. You could have called the 1-800 number for Guest Relations to see if they would be able to help in any way.
After working at a Target store for over 4 years, I have never encountered a restocking fee on anything from the infants department. I don't think it's even possible.
Calling people at Target morons is not going to help anything, and suggesting that they 'kiss your hiney' is very immature. I do apologise for your loss, but these people are only doing their jobs.
And Target isn't going out of business anytime soon.