This is getting to be like a bad professional boxing match, where one guy is getting pummeled but he keeps coming back for more.

"Kiss my hiney"? "Morons"? Not likely to get you action or a response of any kind.

The cold, hard fact, difficult as it may be to accept, is there is a clearly stated policy.

Target seems to have many clearly stated policies, in fact. People come on here time and again, up in arms about how they were mistreated at Target. Poor large American company. I can't help but conclude, after reading all the complaints about Target, that they actually are fairly even in how they handle customer relations.

I am deeply sorry to hear about your loss, but it sounds like they followed the rules on this one. If they had gone out of their way to bend the rules, that would have been nice. However, I can't see *expecting* them to do that, or holding it against them that they didn't.