I apply for rebates all the time. I always keep copies of everything. The only problem I have ever had is with CompUSA's rebate for a Netgear product. The amount I was sent was $10.00 less than what was advertised. In addition, the Netgear product didn't work correctly. I tried to contact Netgear about the rebate and they gave me another number to call. It was no longer in service. I tried to discuss this with CompUSA locally.... no luck. I tried posting a complaint here.... also no luck.