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if its THAT bad, why would you want a free hotel room? Geez that's a lot of complaints. And what did the manager say when you complained to him WHILE you were THERE. Surely you talked to him instead of dashing off an email 2 months later and grabbing for freebies, right?
SHARED LETTERS RATINGS MY PLANET COMMUNITIES MISSION SIGN UP! 
SHARED LETTERS RATINGS MY PLANET COMMUNITIES MISSION SIGN UP! 