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The words "free" and "trial" should raise red flags for you.
by calm - Posted Mon January 15, 2007 @ 12:03 AM
I'm kind of hung up on how one accidentally gives a company one's cell phone number. Were you intending to give them your social security number and you remembered wrong?
But anyway: first, I want to congratulate you on using all caps on the internet correctly. You very clearly did intend to be shouting when you did it. Of course, it was probably not a great idea to start shouting in a business letter, but you get credit for this because in my experience almost nobody who does long sections of all caps understands what that conveys.
As for your complaint, I can't be sure without a list of the things you did while trying to get the service canceled, but it looks to me as if you are in the wrong here.
I think you might want to take your own advice, accept that there's no such thing as a free lunch, and start asking yourself, before you sign up for anything "free", what the incentive is for people to give you something for nothing. Recognize that when someone starts talking about a "trial" offer they're almost certainly trying to sell you an ongoing service. Then read the entire agreement before signing or clicking or whatever. If you don't understand it or if you are too tired to make good decisions, don't do it.
Discontinue the service. Instructions are in a previous post. If you try using that method and it doesn't work -- I'm guessing you hadn't read that part of the agreement since you didn't read the rest -- document that. This thing about "only God himself" is certainly a great expression of frustration, but it doesn't tell anyone what you've already tried to do. Pay your bill. If it's "ever-increasing" you're probably not paying it, but you agreed to pay it when you signed up. Quit with the ridiculous threats: it is not a felony to sell things to people who don't bother reading a contract before committing themselves to it. Quit with the namecalling. It doesn't matter that signing up was a bad decision on your part and one you probably made at a time when you really shouldn't have been making decisions with long-term consequences -- the one who did something wrong was you. And accept the consequences of your actions, even the stupid ones (and everyone I know, at least, does some really stupid stuff now and again).
Then enjoy the free time you would otherwise have been spending being upset about this situation. You deserve it.
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