You people are so helpful.
Instead of trying to give thoughtful help that could bring an end to her problem. You make this personal.
Is this what you learn in your liberal institutes of higher learning? I'm sure proud, of where my tax dollars are going.
Jamesa, you and your husband should have told your server that you were not only unhappy with the food, but also the service. If she didn't deal with the problem, ask to talk to the manager and leave NO TIP!
Best luck!