by T.G. - Posted Tue June 10, 2003 @ 12:00 AM
This letter is being sent to you to let you know what a horrible company you have. It is clear that you can care less about the people your service and have serviced for years. You do not provide anyone with the benefit of doubt that they really can not pay the outrageous amounts TXU charges for electricity.
You have shut off service with claims of notifying people and you have a collection department that doesn't call to collect anything. We wont talk about Customer Service because we both know they suck which leads me you my annoucement of the Website TXUSUCKS.com coming soon!
I am sure Reliant Energy will get a kick out of the extra business! And your dissatifed customer's will also have a fun place to post all the sucky things you have done!
Here's what I'd like to see happen: Keep giving us your horrible service it'll all be posted soon!
Oh, and don't try to send the usual lawyer threats which are full of hot air because we both know the Constitution gives us the right to speak freely of our issues with TXU.
Thanks for giving your customers motivation to dislike TXU so much!