ripped off by repair
by Mark L. - Posted Mon October 23, 2006 @ 12:00 PM
I have a 16 month old Digital Rebel XT. Had a few tiny bits of dust inside the viewfinder. I called their service center, was told they perform cleanings for free. I was a bit surprised as it was no longer under warranty but thought that would be a great PR factor... Anyway, I sent it in, get this quote, quote #WA726283 for $180.00 for labor, that's just plain nasty as we're talking a 15 minute job. I know as I used to be a camera repair tech with them years ago in Lake Success, NY. The corporation didn't try to rip off their customers back then and I've heard of this cleaning cost BS from others now.
nothing, I have already requested it be returned, unrepaired. This is my 4th digital camera and certainly not the last, but the last from Canon.